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Our customers recommend it   4.7/5  sur 119 avis
Our customers recommend it4.7/5 on 119 reviews
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Reviews - Brit Hotel Strasbourg

100% genuine reviews
Satisfaction
Index
94 %
From Bruno, the 14/12/2025
Family - 60-69 years - Date of stay : 13/12/2025

Perfect location for a concert at the Zenith. Well connected by public transport. Very clean and comfortable hotel with lovely service


Hotelier's responseHotelier's response :

Hello,

Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our ideal location near the Zénith, the easy access to public transport, as well as the cleanliness and comfort of the hotel. Your kind words about our service are truly appreciated by the whole team.

We hope to have the pleasure of welcoming you again for a future stay.

Yours faithfully

The reception

100 %
From T.S., the 30/09/2025
Alone - 50-59 years - Date of stay : 28/09/2025

My overall experience was very good. I went to a show at the Zenith and this was the perfect solution, as it was walking distance. The hotel was very quiet and the service friendly.


Hotelier's responseHotelier's response :

Hello,

Thank you very much for sharing your experience. We are delighted to hear that our location close to the Zénith, as well as the quiet atmosphere of the hotel and the friendliness of our team, contributed to making your stay very good.

It would be a pleasure to welcome you again on a future visit to Strasbourg, whether for another show or simply to enjoy the city.

Yours faithfully

The reception

100 %
From ARDIT m., the 19/12/2024
Family - 30-39 years - Date of stay : 18/12/2024

Very good nice your hotel


Hotelier's responseHotelier's response :

Dear Ardit,
Many thanks for your lovely feedback! We look forward to welcoming you again in our hotel!
Best regards,
The reception department

100 %
From José María Villalobos W., the 25/10/2024
Business - 60-69 years - Date of stay : 24/10/2024

Nice hotel, everything was Ok.


Hotelier's responseHotelier's response :

Dear Guest,

Thank you for your feedback! We're pleased to know that you had a pleasant stay and that everything met your expectations. Your satisfaction is very important to us.

We look forward to welcoming you back in the future for an even better experience.

Best regards,
The reception department

100 %
From Spela G., the 26/08/2024
Alone - 40-49 years - Date of stay : 25/08/2024

Excellent for the price. Especially the fact that the staff speaks English and that I couldn't hear any noises. I also liked the option for garage parkig, although there was a big slipoery puddle of water next to my car after the rain. I would also have liked for the lights in the garage to stay on for a longer interval. I will check out the lounge on my next visit.

100 %
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Free
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.